RiseUP Privacy Policy

Last Updated: September 1, 2025

RiseUP is committed to protecting the privacy of our participants, supporters, and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our programs, website, and community initiatives.

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1. Information We Collect

We may collect the following types of information when you interact with RiseUP:

• Personal Information: Name, email address, phone number, age, and emergency contact (for youth participants).

• Program Information: Registration details, attendance, and participation feedback.

• Donor Information: If you choose to contribute, we may collect necessary payment and billing information (processed securely by third-party providers).

• Technical Information: Website usage data such as IP address, browser type, and cookies (for site functionality and analytics).

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2. How We Use Your Information

RiseUP uses your information to:

• Register participants for programs, events, and workshops.

• Communicate important updates, reminders, and opportunities.

• Improve our programs and resources.

• Acknowledge donations and provide tax receipts (where applicable).

• Maintain a safe and inclusive environment for all participants.

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3. Sharing of Information

RiseUP respects your privacy and will not sell, rent, or trade your information. We may share limited data in the following cases:

• With service providers who help us operate our programs or website (e.g., payment processors, registration platforms).

• When legally required (such as responding to a court order or complying with child protection laws).

• With explicit consent from the participant or guardian (e.g., highlighting stories, photos, or testimonials).

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4. Data Security

• We use reasonable safeguards to protect personal information against unauthorized access, disclosure, or misuse.

• Only authorized RiseUP staff and volunteers have access to participant data, and only as needed to perform their duties.

• However, no system is 100% secure, and we cannot guarantee absolute security.

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5. Youth Privacy

Because RiseUP primarily serves teens and young adults:

• Participants under 18 must have parent/guardian consent to register.

• We do not knowingly collect personal information from children under 13 without verifiable parental consent.

• Parents/guardians may request access to or deletion of their child’s information at any time.

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6. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience. You can adjust your browser settings to refuse cookies, but some site features may not function properly.

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7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Withdraw consent for non-essential communications.

• Request deletion of your personal data, subject to legal and program-related obligations.

To make a request, contact us using the details below.

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8. Updates to This Policy

RiseUP may update this Privacy Policy from time to time. The “Last Updated” date will reflect changes. Continued use of our services means you accept the revised policy.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

📧 office@riseupcooperative.org
📍 5705 Uptain Rd Chattanooga TN 37411

⚖️ Disclaimer: This Privacy Policy is provided as a general framework for RiseUP’s nonprofit operations. It should not be considered legal advice. We recommend consulting legal counsel to ensure compliance with applicable data privacy laws (such as COPPA, state privacy regulations, or GDPR if applicable).